Skip to main content

Alpha This guidance is in development. You can find current content and publishing guidance on GOV.UK.

Skip past section navigation
Standard content types

Worldwide pages

Worldwide pages collect information about the UK’s government work abroad. They include:

  • world location news pages, which show news stories related to the UK government’s work in different locations
  • worldwide organisation pages, which give overviews of UK government organisations that operate abroad
  • help and services navigation pages, which collect links to UK government services available in different worldwide locations

To create or update this content type, you’ll need a Signon account with access to Whitehall Publisher.

World location news pages

World location news pages can either be for:

  • worldwide locations, such as ‘[Country] and the UK’
  • international delegations, such as ‘UK and [delegation name]’

The 2 types of pages are very similar and are updated in the same way.

You can update an existing world location news page. If you want to add a new one, contact the Government Digital Service (GDS).

Edit a world locations news page

  1. Go to Whitehall Publisher.
  2. Select the ‘More’ tab.
  3. Select ‘World location news’.
  4. Select ‘View’ next to the relevant location.

Any changes you make to the page will appear instantly on the live site.

Update ‘Our mission’

  1. Select the ‘Details’ tab.
  2. Select ‘Edit’.
  3. Edit the text in the ‘Mission statement’ field. Read the tone of voice guidance and formatting guidance for help.
  4. Select ‘Preview’ at the top of the ‘Mission statement’ field to check the text is correctly formatted.
  5. When you’ve finished, select ‘Save’.

You can add up to 5 featured links to the top of a world location news page. Choose these links based on topicality or evidence of which content is most used.

  1. Select the ‘Details’ tab.
  2. Select ‘Edit’.
  3. Scroll down to the ‘Featured links’ section.
  4. If you want to delete a link, select ‘Delete’.
  5. If you want to create a new link, scroll to the bottom of the list of links and select ‘Add another featured link’. Complete the ‘Title’ and ‘URL’ fields.
  6. When you’ve finished, select ‘Save’.

You cannot translate the featured links. They will be the same across all translations.

Add or edit featured content

You can feature up to 5 pieces of content, such as news articles, on your world location news page.

They will appear in the second section of the page under ‘Featured’ with an image, title, link and document summary.

You can feature some content not published using Whitehall Publisher, including:

  • blog posts
  • campaigns
  • manuals
  • services
  • news stories and press releases published using Content Publisher
  • job adverts published on Civil Service Jobs
  • NHS content
  • emergency alerts
  • content not on GOV.UK, but with a .gov.uk domain

Select the ‘Features (English)’ tab or the ‘Features [Other language]’ tab if you want to add or edit the featured content of a translation.

If the content is published through Whitehall Publisher:

  1. You can only feature a maximum of 5 documents. On the ‘Currently featured’ tab, select ‘Unfeature’ next to any document you want to remove.
  2. Select the ‘Documents’ tab (or ‘Topical events’ tab for a topical event).
  3. You’ll see a list of published content tagged to this world location. Use the search filter to the left of the list to find the content you want to feature.
  4. Select the ‘Feature’ button next to the document you want to feature.
  5. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature. Read the image formatting guidance for help.
  6. Select ‘Save’.
  7. You can select the top 5 items you want to appear. Reorder the items by selecting ‘Reorder documents’.

If the content is not published through Whitehall Publisher:

  1. Select the ‘Non-GOV.UK government links’ tab.
  2. Select ‘Create new link’.
  3. Complete the required fields, including the URL.
  4. Select ‘Save’.
  5. Select ‘Feature’ next to the link you want to feature.
  6. Select a 960 pixels wide and 640 pixels high image to be shown on your organisation page with this feature. Read the image formatting guidance for help.
  7. Select ‘Save’.

If you want to reorder the featured content:

  1. Select the ‘Currently featured’ tab.
  2. Select ‘Reorder documents’.
  3. Rearrange the content and select ‘Update order’.

Add or update a translation

If you want to add a new translation:

  1. Select the ‘Translations’ tab.
  2. Select a language from the drop down list.
  3. Select ‘Create new translation’.
  4. Translate the language translation name, page title and mission statement from the English version.
  5. Select ‘Save’.

If you want to update an existing translation:

  1. Go to Whitehall Publisher.
  2. Select the ‘More’ tab.
  3. Select ‘World location news’.
  4. Select the relevant translation next to the location.

Worldwide organisation

Worldwide organisation pages are for information about help and services users can access abroad through UK government organisations. They also present the public face of the organisation and its work.

You usually only need to make changes to existing worldwide organisations. Do not create a new worldwide organisation page unless you have permission from your managing editor or GOV.UK lead.

Add a new world organisation page

Only create a new worldwide organisation page if you have permission from a managing editor or your GOV.UK lead.

  1. Go to Whitehall Publisher.
  2. Select ‘New document’.
  3. Select ‘Worldwide organisation’ and then select ‘Next’.
  4. Complete the title, summary and body text.
  5. Under ‘Associations’, you can tag the organisation to world locations, role pages and UK government organisations.
  6. In the ‘Logo formatted name’ box, write the organisation name as you want it to appear. For example, all on one line or split on different lines.
  7. You can also upload and save a default news image for the organisation page. Make sure you’ve correctly formatted the image before you add it.
  8. Select ‘Save’.

You can now add translations, attachments, offices, information pages and social media accounts.

When you’re ready to publish your draft, find out how to send the draft for review.

If you need to publish it urgently without a review, find out when you can publish your own draft.

Edit an existing world organisation page

  1. Go to Whitehall Publisher.
  2. Select the ‘More’ tab.
  3. Select ‘Worldwide organisations’.
  4. Select ‘View’ next to the relevant location.
  5. Select the ‘Create new edition’ button. If a new edition has already been created, select the ‘Go to draft’ link instead. You can then select ‘Edit draft’, or select ‘Delete draft’ if you want to start a fresh draft.
  6. Make any changes to the title, summary or body as needed.
  7. Decide whether you need to write public change notes. Go to the bottom of the page and select the relevant option under ‘Do users have to know the content has changed?’, and add your change notes if needed (you can edit them again later).
  8. Select the ‘Save’ button at the bottom of the page.

You can now add or edit translations, attachments, offices, information pages and social media accounts.

When you’re ready to publish your draft, find out how to send the draft for review.

If you need to publish it urgently without a review, find out when you can publish your own draft.

Add or edit translations

Read the guidance about deciding whether to add a translation.

If you do want to add a translation:

  1. Select ‘Save and go to document summary’ on your current draft.
  2. Under the ‘Translations’ heading, select ‘Add translation’.
  3. Add the translated title, summary and body.
  4. Select ‘Save’.
  5. If you want to add any translated attachments, go back to the English version and add the attachments there. You can then copy the code and paste it into the translated version.
  6. Check the translations are working by selecting ‘Preview translated pages’ under the ‘Preview’ heading.
Note:

If you’re adding a translation for a language that is written from right to left, there’s a different way to format links.

If you want to edit an existing translation:

  1. Select ‘Save and go to document summary’ on your current draft.
  2. Under the ‘Translations’ heading, select ‘Edit’ next to the relevant translation.
  3. Make the changes and select ‘Save’.

If you want to update an attachment in a translation:

  1. Go to the ‘Attachments’ tab at the top of the draft of the English version.
  2. Select ‘Edit attachment’ under the relevant attachment.

Add or edit attachments

Make sure you correctly format attachments before you upload them. You can upload attachments one at a time or as a bulk upload.

Select the ‘Attachments’ tab at the top of the page. You can add, edit or delete attachments from here.

You can quickly overwrite previous versions of attachments if you upload new files with the same file names as your old ones.

When you add attachments:

  • use the official title of the document
  • do not tick ‘Attachment is accessible’ – this means users can ask for the attachment in an accessible format like audio or Braille

For each attachment, you get 2 codes that you can add to the body. You can either add the attachment as:

  • an ‘inline’ link – this means you can add a download link to the middle of a sentence or in a bullet point list
  • a ‘publication box’ – this means you will have a separate section with a download link, alongside information about how to request the attachment in an accessible format

Read the formatting guidance for more information about the different types of attachment code and when they should be used.

Add or edit office contact details, access and opening times

Offices appear under ‘Contact us’ on the organisation page.

More detailed contact information will appear on a different page. The link to this page is called ‘Access and opening times’ and will appear directly under the contact block.

You can alternatively publish a corporate information page called ‘Office access and opening times’. You can find and create this page type in the ‘Pages’ tab. A link to this page will appear at the bottom of your worldwide organisation page.

Select the ‘Offices’ tab.

To add a new office:

  1. Select ‘Create new office’.
  2. Complete the required fields.
  3. Select the ‘Yes’ for ‘Homepage feature’ if you want the address to appear on your organisation page.
  4. Select ‘Save’.
  5. If the worldwide organisation page has a translation, you can select ‘Add translation’ to set one up for the office. Check the language in the drop down is correct and select ‘Next’. Complete the required text fields and select ‘Save’.

To edit details of an office:

  1. Select ‘Edit’ next to the office you want to update.
  2. Make your edits and select the ‘Save’ button.

To delete an office:

  1. Select ‘Delete’ for the office you want to remove.
  2. Select the ‘Delete’ button.

If you have multiple offices, you can make one the ‘main office’. This shows up first on the page. To do that:

  1. Select ‘Set main office’.
  2. Select the office you want to be the main office from the dropdown under the ‘Main office’ heading.
  3. Select ‘Save’.

You can also change the order of other offices:

  1. Select ‘Reorder’.
  2. Select ‘Up’ or ‘Down’ to reorder the offices on the page.
  3. Select ‘Save’.

Add or edit corporate information pages

You can add these pages to your organisation page:

  • ‘About our services’
  • ‘Accessible documents policy’
  • ‘Complaints procedure’
  • ‘Equality and diversity’ (to show how the organisation meets its equality responsibilities)
  • ‘Media enquiries’
  • ‘Membership’
  • ‘Modern slavery statement’
  • ‘Office access and opening times’ (this page is different from the ‘Offices’ tab)
  • ‘Our energy use’ (links to the organisation’s energy use data, generally for the central headquarters)
  • ‘Our governance’ (describes the boards and committees that run the organisation)
  • ‘Petitions and campaigns’
  • ‘Personal information charter’ (for standards followed by organisations when asking for information)
  • ‘Procurement offers information’ (for potential suppliers)
  • ‘Publication scheme’ (lists the information the organisation routinely makes available)
  • ‘Research at [worldwide organisation]’ (lists areas of research and analysis)
  • ‘Social media use’
  • ‘Statistics at [worldwide organisation]’ (includes a forward look at releases and explains how the organisation compiles stats)
  • ‘Welsh language scheme’ (for organisations providing services in Wales)
  • ‘Working for [worldwide organisation]’ (provides direct links to job listings and any relevant recruitment or HR policies)

Links to these pages appear at the bottom of your organisation page in the ‘Corporate information’ section.

If you want to add a new corporate information page:

  1. Select the ‘Pages’ tab.
  2. Choose the type of page you want to create using the ‘Type’ drop down.
  3. Add a summary and body.
  4. Select ‘Save’.
  5. If the worldwide organisation page has a translation, select ‘Add translation’ next to the page. Check the language in the drop down is correct and select ‘Next’. Complete the required text fields and select ‘Save’.

If you want to edit details of a corporate information page:

  1. Select the ‘Pages’ tab.
  2. Select ‘Edit’ next to the page you want to update.
  3. Make your edits and select ‘Save’.

If you want to delete a corporate information page:

  1. Select the ‘Pages’ tab.
  2. Select ‘Delete’ next to the page you want to remove.
  3. Select the ‘Delete’ button.

Add or edit social media accounts

Social media accounts are listed under the ‘Follow us’ heading on the organisation page.

Select the ‘Social media accounts’ tab.

If you want to add a new social media account:

  1. Select ‘Add new social media account’.
  2. Choose the type of social media from the drop down list under ‘Service’. This will be the default link title.
  3. In the ‘URL’ field add the URL for the social media account.
  4. If you want a different link title, complete the ‘Title’ field.
  5. Select ‘Save’.
  6. If the worldwide organisation page has a translation, the social media account will be added to the translation too. If you want to update the link and title of the account on the translation page, Select ‘Edit’ next to the account you want to update. Complete the required text fields. Select ‘Save’.

If you want to edit a social media account:

  1. Select ‘Edit’ next to the account you want to update.
  2. Make your changes and select ‘Save’.

If you want to delete a social media account:

  1. Select ‘Delete’ next to the social media account you want to remove.
  2. Select the ‘Delete’ button.

Help and services navigation pages

You can tag content to these navigation pages if it tells users how to complete a task or get help.

There’s a navigation page for each country and territory.

Contact GDS if you want:

  • a new navigation page
  • to edit the title, sections or description of an existing page

Tag content

You can tag this content yourself if it’s been published by the Foreign, Commonwealth and Development Office (FCDO) or UK Visas and Immigration (UKVI), and it’s a:

  • detailed guide
  • document collection
  • publication - form
  • publication - guidance
  • world location news page
  • worldwide organisation

To tag the content:

  1. Go to Whitehall Publisher.
  2. Select the ‘Documents’ tab.
  3. Find the document you want to tag and select ‘View’.
  4. Under ‘Worldwide’, select ‘Add tags’.
  5. Select the topics you want to tag the content to.
  6. Select ‘Save topic changes’.

You can also contact GDS if you want them to tag:

  • mainstream content
  • manuals
  • specialist finders
  • travel advice pages