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Make content requests

Ask for a new organisation page

The Government Digital Service (GDS) will only set up organisation pages for:

  • brand new organisations
  • organisations that have changed name (for example, when the Department for Levelling Up, Housing and Communities changed to the Ministry of Housing, Communities and Local Government)
  • organisations that are becoming part of government (also called transitioning)

Sub-organisations are a type of organisation. GDS will ask for some extra information for sub-organisation page requests.

Only a GOV.UK lead or managing editor in your organisation can request a new organisation or sub-organisation page.

Asking for a new organisation page

If you’re requesting a new organisation page, include in your request:

  • the new organisation’s name
  • the organisation’s abbreviation (if it has has one)
  • if the organisation uses a single identity system (‘crown crest’) logo or a custom logo approved by the Government Communications Service (GCS)
  • how the logo should be formatted, for example stacked or written out in full (if using a government single identity system logo)
  • if there’s a parent organisation
  • any other sponsoring organisations
  • an email address for users to request accessible formats of published attachments
  • if the organisation is exempt from GOV.UK, the URL of the organisation’s website
  • the type of organisation

Types of organisation

Types of organisation include:

  • ministerial department
  • non-ministerial department
  • executive agency
  • executive non-departmental public body
  • advisory non-departmental public body
  • special health authority
  • tribunal
  • court
  • public corporation
  • independent monitoring body
  • other - for example companies owned by government, regulators and independent organisations
  • sub-organisation (typically large units within organisations)

Asking for a new sub-organisation page

Sub-organisations are units that formally exist under the governance of their parent organisation but:

  • have the properties of a separate organisation
  • are seen by the public as having a separate identity

Border Force is an example of a sub-organisation.

To qualify as a sub-organisation, a unit should:

  • be well known and public facing (there should be evidence that the public are searching for it by name)
  • have a regular output of content, published under its name (rather than that of the parent department)
  • have a clear mission statement and corporate structure separate from its parent organisation (for example a board, reporting directly to a permanent secretary or minister)
  • be contactable directly by the public

GDS will expect a sub-organisation to have:

  • a publishing team able to manage their own organisation page and content
  • evidence from the parent organisation that a separate page is needed for implementing their digital strategy

How to make your request

Use the content advice support form to make your request.

You’ll need a Signon account with ‘content requesters’ permissions to access the content advice support form. Speak to your GOV.UK lead or managing editor if you want access to the form.

What happens after you make a request

GDS will review your request. If your request is approved, GDS will create a new organisation page with the ‘coming soon’ status to allow you to create, edit and add content to your organisation page before it goes live.