Get a content service review
If your department has built a new service, it may need a service assessment. Read the Service Manual to find out if it needs an assessment.
If the service is having an assessment, you’ll need to get its content reviewed.
The Government Digital Service (GDS) can review the content if the service will be both:
- linked to from a mainstream page
- having a beta assessment
GDS can also sometimes do reviews at the live assessment stage if the content has changed a lot since the beta assessment.
If GDS cannot do the review, get someone in your department to do it instead.
How to ask GDS for a content service review
Send in the request at least 4 weeks before the date of the service assessment.
Use the content requests form and select ‘service review’ as the reason for the request.
Include the following information:
- whether the service is in alpha, beta or live
- the date of the assessment
- the date you need the review by
- a link, username and password for the prototype of the service
- email addresses for the lead assessor and design assessor
You should also:
- copy in the coordinator from your departmental assurance team
- send over the service briefing document - you can do this once you get an email telling you that a ticket has been opened